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    Managing a Multicultural Team - Part 2

    via hulu.com

    Haptics studies the physical contact in nonverbal communications.
    For humans touch is an extremely important sense since it provides information about surfaces and textures and is an important component of nonverbal communications in interpersonal relationships.
    Touching varies in cultures and range from low/moderate to high contact cultures (i.e. Latin countries are high contact)
    Not any area of the body can be touched and this also varies depending on the culture. It's common to identify non vulnerable body parts (NVBP) and vulnerable body parts, which would be inappropriate to touch in any social setting.
    In this segment the call center manager wonders why he cannot "connect" with his team.
    Is appropriate for him touch his team members in the office environment?
    Is appropriate to keep his "American office environment" behavior with his Indian team mates?
    Check the video and decide.

    Tags » Business Communications Communication and Analysis Cross Cultural Communications Cultural Intelligence Culture Diversity International Business Leadership Multicultural team Project Team Team Management
    • 23 October 2010
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  • Conrado Morlan's Space

    My passion is program and project management and how culture impacts the project outcome. I'd been managing global and regional projects around the world led and managed diverse and disperse teams and transformed programs into benefits.
    I had been exposed to several project management methodologies and achieved credentials from different project management organizations. I am the first Mexican to achieve the PgMP credential and mentoring potential candidates from Latin America.
    As an avid volunteer with PMI and with other organizations I participate in events that promote the project management culture. I have a strong multi-cultural background and speak fluently English, Spanish and Portuguese.
    I am a frequent speaker at regional and global project management congresses. You can read my columns in PMI Community Post and INyES Latino.


    Conrado Morlan, EzineArticles.com Basic Author

  • About Conrado Morlan

    My passion is program and project management and how culture impacts the project outcome. I'd been managing global and regional projects around the world led and managed diverse and disperse teams and transformed programs into benefits.
    I had been exposed to several project management methodologies and achieved credentials from different project management organizations. I am the first Mexican to achieve the PgMP credential and mentoring potential candidates from Latin America.
    As an avid volunteer with PMI and with other organizations I participate in events that promote the project management culture. I have a strong multi-cultural background and speak fluently English, Spanish and Portuguese.
    I am a frequent speaker at regional and global project management congresses. You can read my columns in PMI Community Post and INyES Latino.


    Conrado Morlan, EzineArticles.com Basic Author

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